Policies

Online Order Policies

All orders are thoughtfully processed and shipped within 1–2 business days. Upon placing your order, you will receive a confirmation email, followed by a separate notification including your tracking details once your shipment is on its way.

We kindly ask that you review all order information carefully prior to checkout, as orders cannot be modified once they have been submitted.

Please note that shipping timelines are provided as estimates and, while we strive to ensure timely delivery, they cannot be guaranteed.

Please note that we reserve the right to refuse or cancel any order, for any reason. In the rare instance your order cannot be fulfilled, we will contact you immediately.

Return / Exchange Policies

All sales are final. At this time, we do not accept returns or exchanges.

We encourage you to carefully review sizing and style selections prior to placing your order to ensure complete satisfaction with your purchase.

Authenticity Guarantee

At Cordial Kicks, we invite you to shop with complete confidence. We care about your cordiality.

Each item undergoes a strict multi-point inspection process to ensure 100% authenticity, quality, and integrity before it reaches you.

We are committed to delivering only genuine products. Trust and authenticity are at the heart of everything we do.

Payment Policies

We accept a variety of secure payment methods to ensure a seamless checkout experience.

All payments are processed in full at the time of purchase. Once an order has been successfully placed, payment is authorized and captured immediately to confirm and reserve your items.

For your protection, all transactions are processed through secure, encrypted payment gateways. We do not store or have access to your full payment details at any time.

We reserve the right to cancel any order in the event of suspected fraud, payment issues, or unauthorized activity.

— Keep It Cordial —