Return & Exchange Policy
Return & Exchange Policy
All sales at Cordial Kicks are considered final. We do not offer refunds under any circumstances.
Store Credit Exchanges
We will consider exchanges for store credit only under the following conditions:
- Request must be submitted within 7 days of delivery confirmation.
- Item must be unworn, unaltered, and in original condition with all tags and original packaging intact.
- Items showing signs of wear, creasing, or removal of tags are not eligible.
- Customer is responsible for all return shipping costs.
- Exchanges are not available on sale items, accessories, or apparel.
Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us at cordialkicks@gmail.com within 48 hours of delivery with photos. We will make it right.
How to Request
Email cordialkicks@gmail.com with your order number, item, and reason. We respond within 1–2 business days. Approved exchanges receive store credit issued as a discount code.
We inspect every item before shipment. Please review product photos, descriptions, and sizing carefully before purchasing.