Track Your Order

Tracking your order

Every order ships with a tracking number. There are two easy ways to track:

Option 1: From your shipping confirmation email

The moment your order ships, you'll receive an email titled "Your order is on the way". It contains a Track Your Order button — tap it to see real-time carrier updates.

Option 2: From your account

Log in at cordialkicks.com/account using the email you used at checkout. You'll see all your orders, statuses, and tracking links.

Don't have an account yet?

No problem — Shopify will email a one-time login link to whatever address you used when you bought. Tap the link, you're in. No password needed.

Where is my order?

• Pending — order received, payment processed, packing now.
• Shipped — handed off to USPS/UPS, tracking active.
• Out for delivery — on the truck for delivery today.
• Delivered — at your address. If you don't see it, check with neighbors and the carrier first before contacting us.

Still stuck? Hit us up at /pages/contact with your order number.