Terms of service

CORDIAL KICKS — STORE TERMS

These terms apply to all purchases from cordialkicks.com, operated by Cordial Kicks LLC.

AUTHENTICITY
Every item we sell is 100% authentic and passes a multi-point inspection before shipping. Cordial Kicks is an independent reseller and is not affiliated with, sponsored by, or endorsed by Nike, Jordan Brand, Supreme, adidas, or any other brand we carry. All trademarks belong to their respective owners.

PRODUCT CONDITION
Unless a listing states otherwise, items are new and deadstock (never worn), in their original box. Boxes may show minor shelf wear from storage and shipping, which does not affect the product.

PRICING & AVAILABILITY
Prices are in USD and can change without notice. Many items are limited. If an item sells out or a pricing error occurs after you order, we will contact you and cancel the item with a full refund to your original payment method.

ORDERS
Orders can't be modified after they're submitted. We reserve the right to refuse or cancel any order, including orders that appear fraudulent, are placed for resale in bulk quantities, or have a shipping address we can't verify.

PAYMENT
Payment is captured in full at checkout through Shopify's secure encrypted checkout. We never see or store your full card details.

SHIPPING
Orders ship within 1–2 business days with tracking. Delivery times are carrier estimates, not guarantees. Risk of loss passes to you once the carrier confirms delivery to the address you provided.

RETURNS
All sales are final. Unworn sneakers may be exchanged for store credit within 7 days of delivery. See our Return & Refund Policy for full terms.

CHARGEBACKS
If you have an issue with your order, contact us first at cordialkicks.llc@gmail.com. We resolve most issues within 1–2 business days. Orders that are charged back after delivery confirmation will be disputed with tracking and delivery evidence.

CONTACT
cordialkicks.llc@gmail.com